Training impact evaluation (TIE) is the process of determining what impact training has had on a participant’s job performance and how that impact translates, in the case of UN-HABITAT’s work, into effectiveness of human settlements development. Over recent years UN-HABITAT’s Training and Capacity Building Branch (TCBB) has been working with its worldwide network of partner training organisations to develop more effective methodologies for training impact evaluation. Web-based framework for Training and Capacity Needs Assessment and Impact Evaluation A key activity in this regard resulted in this framework for training and capacity needs assessment (CAN), impact evaluation (CIE), and strategy development (CSD) in an urban context. The report aims to address recurrent questions regarding a systemic approach to institutionalising capacity building in an urban context, training and capacity building needs assessments, progress monitoring, follow-up of training activities etc. The model allows for structuring the policy, organizational, delivery and citizen issues affecting local government capacity building programmes and its impact on human settlements. The web is used (i) for diagnosis of training and capacity needs and impact and (ii) for strategy development i.e. for finding constructive entry points, with the objective to strengthen capacity building programmes and increase impact on human settlements development.
Manual for Evaluating Training Impact on Human Settlements
Previously, UN-HABITAT developed the Manual for Evaluating Training Impact on Human Settlements. This manual uses a more conventional approach focused on return on investment. It focuses on four levels of evaluating training impact: (1) participant’s reactions; (2) knowledge, attitudes and skills; (3) job performance and (4) organizational performance. Read More...
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Training and Capacity Needs Assessment: Impact Evaluation and Strategy Development in an Urban Context