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Policy Paper 1 - Community Managed System for Operation, Billing & Collection of Water Charges  
The Urban Local Bodies are mandated to make adequate provision for the management and maintenance of all municipal water works and construction of new works for providing supply of suitable water for public and private purposes. This requires adequate resources which are to be raised from consumers. Inadequacies in management include high proportions of non-revenue water, poor billing arrangements, limited metering, non-viable pricing, lack of proper municipal dues collection, and poor revenue recovery rates leading to commercially non-viable urban local bodies, and inadequate service coverage especially in the slum and squatter settlements to improve service delivery. The prevailing water tariffs are generally below the actual cost of water supply. Moreover, the urban water supply sector has traditionally been plagued with high levels of inefficiencies leading to poor service delivery. This leads to a poor willingness to pay among the consumers and consequent poor collection of water charges and financial losses to the urban local bodies. Rationalization of water tariff and its billing and collection system is one of such measures to improve fund mobilization.
Country: India
 Policy Paper 1 - Community Managed System for Operation, Billing & Collection of Water Charges English 7-Dec-06
Policy Paper 2 - Measures for Ensuring Sustainability of Rainwater Harvesting  
Urban centers in India are facing an ironical situation with regard to water today. On one hand there is acute water scarcity and on the other, the streets are often flooded during the monsoons, requiring managerial efficiency of the Urban Local Bodies to use the surplus water of the rainy season to overcome the deficiency in other seasons. The shortage of ground water is more pronounced due to urbanization and limited open areas available for recharge of ground water. In some cities ground water extraction has reached very high levels and has brought problems like declining water table, failures of wells/ tube wells and deterioration in ground water quality and quantity. Water is more than often been seen as a cause for social conflicts, protests, demonstrations and road-blockades. In the given situation rainwater harvesting could prove to be a solution for overcoming this scenario.
Country: India
 Policy Paper 2 - Measures for Ensuring Sustainability of Rainwater Harvesting English 7-Dec-06
Policy Paper 3 - Rejuvenation of Community Toilets  
Sanitation services are necessary to support urban stability, enable social balance, economic growth and development and are imperative for the improvement of urban public services. Although there have been several national initiatives to increase sanitation coverage in India, a substantial part of urban population, especially in slums, has no adequate sanitation facilities made available to them by the government machinery, whether local or central. In cities, as on-site sanitation option, Urban Local Bodies have constructed community toilets. Community toilets not only provide sanitation facility but at the same time have a demonstrative effect as well. The people using these become habitual users of toilets, and in turn realize the need for individual household toilets. Community toilets thus are the tools for bringing behavioural changes amongst the public residing in the slum areas as well as in generating a demand for the use of the individual toilets.
Country: India
 Policy Paper 3 - Rejuvenation of Community Toilets English 7-Dec-06
 
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